Classmates Reviews

I signed up hoping to learn more about my classmates from 40 years ago. While our class was farily large (more than 800 students), there is no participation from them on Classmates.com. There are usually weeks or even months without a single update.

I've posted a few pictures myself, yet Classmates.com sends me spam constantly asking me to post a picture.

Time to move on.

WARNING—Classmates.com automatic renewal systemI just discovered a charge on my credit card.
I never received a notice of any kind that there was an auto-renewal or that my cost for two years would double from $48 to $96. I contacted them about the charge and they refused to refund me.
If you want to stay with Classmates you should check if you have their auto renewal plan and change it.
I urge anyone with a complaint about classmates.com to file with the Attorney General’s office in Washington State where they are located as well as the Better Business Bureau.

WARNING—Classmates.com automatic renewal systemI just discovered a charge on my credit card.
I never received a notice of any kind that there was an auto-renewal or that my cost for two years would double from $48 to $96. I contacted them about the charge and they refused to refund me.
If you want to stay with Classmates you should check if you have their auto renewal plan and change it.
I urge anyone with a complaint about classmates.com to file with the Attorney General’s office in Washington State where they are located as well as the Better Business Bureau.

Claims you can find classmates you potentially know but then hide them behind a paywall. It's impossible to find anyone.

I joined Classmates on trial introductory offer about 2021 with a low payment. 3/19/2022-2023 payment was $30 for year. Just saw credit card for 3/19/23 to 3/19/24, and they charged me $60 for the year. It doubled. They say cannot refund, and have canceled as of 3/19/24. They show I was on auto pay and that they sent a notice about a month prior to see if I was staying in or opting out. Don't even remember seeing it. I told them to cancel now, but deduct what it would cost for month of March only. They said they cannot do this. I have disputed charge with credit card, but Classmates state may not have refund.

I joined Classmates on trial introductory offer about 2021 with a low payment. 3/19/2022-2023 payment was $30 for year. Just saw credit card for 3/19/23 to 3/19/24, and they charged me $60 for the year. It doubled. They say cannot refund, and have canceled as of 3/19/24. They show I was on auto pay and that they sent a notice about a month prior to see if I was staying in or opting out. Don't even remember seeing it. I told them to cancel now, but deduct what it would cost for month of March only. They said they cannot do this. I have disputed charge with credit card, but Classmates state may not have refund.

Scammed on Auto renewal. They charged me even with it turned off.

I am 87 years old and all of my classmates are deceased and they charged me 21.60 in march of 2023 saying I had enrolled in December and it was up to me to tell them I no longer wanted to be a member. They refused to refund my money. They are not to be trusted at all!

This site is simply an auto renewal scam. I informed them within minutes of being charged for auto renewal that it was not my intention to opt in, and did not know to opt out, of my trial. Of course I should've known to opt out, so they aren't unlike other companies that make money from auto renewal, but I informed them within minutes meaning I did not take advantage of any of their site's services or products or whatever else they offer prior to informing them but they still declined my request for a refund. $21.50 spent to know to never do business with Classmates.com or any company affiliated with Classmates.com ever again? That's fine, cheap information.

This site is simply an auto renewal scam. I informed them within minutes of being charged for auto renewal that it was not my intention to opt in, and did not know to opt out, of my trial. Of course I should've known to opt out, so they aren't unlike other companies that make money from auto renewal, but I informed them within minutes meaning I did not take advantage of any of their site's services or products or whatever else they offer prior to informing them but they still declined my request for a refund. $21.50 spent to know to never do business with Classmates.com or any company affiliated with Classmates.com ever again? That's fine, cheap information.

Said my account was opened in 2001 and charged in 2023. Will not refund a 96 dollar Charge for what I have no idea. This is a rip-off company. I feel very violated as I have no way to battle this company for this charge. For nothing! Don't use this company!

Recently, I received notice from my bank that a $96 payment had been processed by Classmates.com. I did NOT receive any notice or invoice from Classmates.com. When I called, they said the fee was non-refundable! I checked my payment from 2 years ago. It was for $36, and the payment was reversed because I cancelled. This payment is $96! (a 167% increase). Classmates.com used my payment information even though I actually cancelled 2 years ago. When I asked the supervisor how to remove my payment information, she said they did not have any payment information on file. THEN HOW DID THEY PROCESS THIS PAYMENT!?
A supervisor told me that she would email a copy of the payment notice to me, as well as a copy of the original "contract" which says funds are not refundable. I HAVE NOT RECEIVED EITHER DOCUMENT!
This "company" is either TOTALLY INEPT or actually FRAUDULENT! Hard to tell.
I WOULD NEVER USE OR RECOMMEND THEM. They stole $96 from me! I WOULD LIKE MY $96.00 REFUNDED ALONG WITH A WRITTEN GUARANTEE THAT THEY HAVE REMOVED MY PAYMENT INFORMATION FROM ALL OF THEIR FILES!
PLEASE NOTE: I can not submit any "proof of purchase", because I never received ANY invoice or email form Classmates.com. My only notice is the statement from my bank!

I paid for a yearbook and never received it! Then i tried to get in touch with them! WOW talk about impossible,i tried for about 3 weeks and still haven't got my yearbook order yet or my money back.Do not ORDER from them.

Was charged for a recurring membership after it was cancelled. NO REFUNDS UNDER ANY SITUATION. RIDICULOUS.

Was charged for a recurring membership after it was cancelled. NO REFUNDS UNDER ANY SITUATION. RIDICULOUS.